1 stars (Don't waste the money) - I'm not happy with the purchase of this software at all. Having an LG VX7000 cellphone with camera, I have a lot of pictures and numbers in my phone and wanted to back them up. I could never get this software to operate properly. After installing per instructions on a Windows XP platform on a laptop, I could never get the software to perform the functions I bought it for. I bought it to: 1) Download and back up my phone directory, 2) Upload songs as ringtones and other custom-made songs, and 3) Download pictures from my phone to my laptop. NONE of these functions worked. 1) In trying to download my phone directory to my laptop, the software ceased working and Windows closed down my laptop by performing a Windows memory dump and then re-booting (EVERYTIME, not just once or a few times). 2) Everytime I tried to upload an MP3 song as a new ringtone, the software failed by either saying I had no connection, or that my phone memory was full (it wasn't and had over 3 Mb of space). 3) When i tried to download pictures from my phone to the laptop, the software ran EXTREMELY slow in running any transfers and eventually locked up my computer. I successfully downloaded only one of 86 pictures before giving up. Telephone support was hard to get, as I was put on hold three times and gave that up too. After reading reviews on the product, I gave up any effort to resolve this. I wished I had read these other reviews before buying the software, as I would never have bought it. 3 stars (Better than entering data by hand) - The software basically works but it is quirky and not much fun . . . but, yeah, it is a whole lot better than entering the data by hand. Not much was supported on my new phone but all I wanted was to import my phone directory rather than have to enter several hundred numbers manually -- and importing the directory was one of the functions supported. I was not able to export data from my old cell phone, an LG 5200, h... Susteen :: datapilot :: cell :: phone :: data :: transfer :: suite :: universal :: susteen :: utilities :: system :: utilities :: datapilotcellphonedatatransfersuiteuniversal 30 january :: 200 :: Datapilot Cell Phone Data Transfer Suite Universal