5 stars (The difference between a bartender and a counselor!) - This book is an excellent resource for the beginning counseling student; a wonderful introduction to the concept of the "intentional interview." This text will aid in mastering basic listening and influencing skills, as well as illustrate how to conduct a full interview using only listening skills. The authors break down the interviewing process into an easy to understand format, complete with case study illustrations. This book is not only a superb introduction to the intentional interview, it can also serve as a resource for those who are interested in honing their microskills. After all,this is what marks the difference between a bartender and a counselor! 5 stars (Novice) - For a Master's level clinical skills course I was required to read this text. While I initially thought it was more expensive than I wanted to pay for a textbook, I was pleasantly surpised that it was well worth the price. Not only did I learn skills, that I thought I had already mastered (a little cocky uh?) but I learned skills I didn't possess. I have since graduated and am working in the field, yet I still find it a useful resource and as a reminder not to get too cocky because one always can use REMINDERS about how to do something well! 4 stars (Intentional Interviewing and Counseling : Facilitating Clien) - The book was easy to understand and follow. I recommend the text to anyone that is involved in the counseling profession, teaching, and/or has contact with the public. The text teaches the basic techniques of listening and attending behaviors. It wasn't until I read this book that I realized how little I, and others listen to one another. Excellent for undergraduate and graduate level counseling programs. Very helpful text book but is not a keeper. ... Wadsworth Publishing :: Education & Counseling :: Sociology :: Social Work :: Social Science :: Psychotherapy - Counseling :: Mental Health :: Medical & Nursing :: Counseling - General :: Ma :: Intentional Interviewing and Counseling (with InfoTrac and CD-ROM) - Facilitating Client Development
2 stars (Skip the profanity) - A fairly good text, it probably covers the field better than other available sources. However, the selection of illustrations seem to be chosen based on how much profanity they can include. I realize that crisis situations involve people who don't monitor their usage, but why include every F--- and other curse word when they aren't needed to convey the meaning. I teach large classes and probably won't adopt this title because of the gratuitous inclusion of verbal static. 5 stars (An invaluable tool in the field of mental health.) - Gilliland and James have successfully created an extremely comprehensive introduction to crisis intervention methodology in this text. While lacking some historical perspective on the development of this methodology, the book incorporates a variety tools useful to the mental health professional. These tools well make up for the exclusion of a short history on crisis intervention. The authors clearly defined various helping situations (i.e., suicide, sexual assault, spousal abuse, and chemical dependency) and demonstrated how their applications assisted in the resolution of these issues. Furthermore, Gilliland and James added the sections on extreme circumstances, such as hostage taking, as well as professional concerns, such as burnout. For those entering the field, this text provides a wealth of information. Those that are well seasoned will still find this a useful reference. On first glance, I was surprised to find this text so easily read, particularly when dealing with such a serious subject, yet I have returned to it time and again in my own practice for ideas and direction. Thank you. ... Wadsworth Publishing :: Social Work :: Reference :: Psychotherapy - Counseling :: Psychology :: Crisis intervention (Mental health services) :: Crisis intervention (Mental he :: Counseli :: Crisis Intervention Strategies (with InfoTrac)